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Privacy Policy

Last updated: December 2, 2025

1. Introduction

Colony Exchange Platform ("we", "us", "our", or the "Company") operates the website, mobile application, and related services ("Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information Collection and Use

2.1 Types of Data Collected

Personal Data:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
  • Identity verification documents (government-issued ID, proof of address)

Usage Data:

  • Browser type and version
  • Pages visited and time spent on pages
  • Referring/exit pages
  • IP address
  • Device information
  • Click stream data

2.2 Use of Data

Colony Exchange Platform uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues and fraud
  • To comply with legal obligations and regulations

3. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

4. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

5. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Data Retention

We will retain your Personal Data for as long as necessary to provide our Service and as required by law. The retention period may vary depending on the context of processing and our legal obligations.

9. Your Rights

Depending on your location, you may have certain rights regarding your Personal Data, including:

  • The right to access your Personal Data
  • The right to rectify inaccurate Personal Data
  • The right to erase your Personal Data
  • The right to restrict processing of your Personal Data
  • The right to data portability
  • The right to withdraw consent

10. Anti-Money Laundering (AML) and Know Your Customer (KYC)

We are committed to preventing money laundering and terrorist financing. To this end, we may collect, use, and share your Personal Data with regulatory authorities and other third parties as required by law.

11. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). These rights include the right to lodge a complaint with your national data protection authority.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@colonyexchange.com
  • Website: www.colonyexchange.com
  • Support: support@colonyexchange.com
By using Colony Exchange Platform, you consent to our processing of information about you in the manner and for the purposes described in this Privacy Policy. Your use of the Service is at all times subject to the Terms of Service.